At EmirateBazaar, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help with a simple and transparent return process.
📅 Return Window
You can request a return or exchange within 7 days of receiving your order.
✅ Eligibility for Returns
To qualify for a return or exchange:
Item must be unused and in original condition
All tags and packaging must be intact
Item must not be damaged or worn
Proof of purchase (order number or receipt) is required
❌ Non-Returnable Items
The following items are not eligible for return:
Sale or discounted items (unless defective)
Used or damaged products (not due to our fault)
Items without original packaging or tags
🔁 Exchange Policy
We offer easy exchanges for:
Size issues
Defective products
Wrong item received
👉 Exchanges are subject to product availability.
💰 Refund Policy
Refunds are processed after product inspection
If approved, refunds will be issued via:
Original payment method OR
Store credit (based on customer preference)
⏳ Processing time: 5–10 business days
🚚 Return Shipping
Customers may be responsible for return shipping charges
If the product is defective or incorrect, we will cover the shipping cost
📦 How to Request a Return
Contact our support team within 7 days
Provide your order number and reason for return
Our team will guide you through the return process
Ship the product back (if applicable)
Receive your refund or exchange
⚠️ Important Notes
Products damaged after delivery are not eligible for return
Slight color differences may occur due to screen settings
Refunds are only processed after item inspection
🤝 Our Promise
We are committed to providing quality products and a smooth shopping experience. If something isn’t right, we’ll do our best to make it right.
